Privacy Policy for Azenith ICT Solutions

Effective Date: 01.01.2024

Azenith ICT Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information when you engage with our services, website, and any related platforms.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, company name, job title.
• Technical Information: IP address, browser type, operating system, and device type.
• Usage Information: Pages visited, time spent on the site, interaction data, and other website usage data.
• Communication Data: Information provided when you contact us, such as customer support queries and feedback.
• Transaction Information: Payment details, services purchased, billing and shipping addresses.

2. How We Use Your Information

We use the data collected to provide, maintain, and improve our services. Specifically, we may use your information for the following purposes:

• To communicate with you regarding inquiries, service updates, and promotional materials.
• To process payments and manage service transactions.
• To improve the functionality and performance of our website and services.
• To analyze usage trends and understand customer behavior for business insights.
• To provide technical support and respond to customer queries.
• To comply with legal obligations and enforce our policies.

3. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website and gather information about your interactions. You can choose to disable cookies through your browser settings, though some website features may not function properly.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except under the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in delivering our services, including payment processors, web hosting companies, and analytics providers.
• Legal Compliance: We may disclose your information if required by law, in response to a valid legal request, or to protect our rights, safety, or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can unsubscribe from our marketing communications at any time by following the opt-out instructions in our emails.

To exercise your rights, please contact us at [Insert Contact Information].

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or a prominent notice on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Azenith ICT Solutions
Email: support@azenith.ca
Phone: +1 788 934 3434
Address: 20610, 98 ave, langley TWP British Columbia, Canada.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services or provide any personal information.